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• Where does Nottingham Green Energy come from? |
| Where does Nottingham Green Energy come from? |
| Household waste from across Nottinghamshire is burnt at the Eastcroft Incinerator. Steam is produced and passed to Enviroenergy’s premises on London Road in central Nottingham. In a two stage process this steam is passed through turbines to generate electricity and is then used to heat water which is distributed to customers’ buildings through our network of insulated underground pipes. back to top |
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| How can my building use Nottingham Green Energy? |
| Rather than using a traditional gas or oil powered boiler a customer’s buildings are fitted with heat exchangers which service internal water filled heating systems, pipes and radiators, just as a traditional boiler would. Hot water used in the building is also supplied via the heat exchanger. Metering equipment records the amount of energy being drawn from our network by each customer’s heat exchanger.back to top |
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| How do we know how much energy you are using? |
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Metering equipment calculates the amount of energy used by a customer in kWh by monitoring the temperature of our hot water entering and leaving the premises and the rate of flow of the water. |
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| How would I pay? |
| Commercial customers are invoiced monthly based on a meter reading. Domestic customers can pay in a variety of ways, such as by making payments by monthly standing order with an annual reconciliation, by a pre-payment card system, or by the traditional quarterly invoice method. Properties can have remote meter reading equipment installed that enables the heat meter to be read without the need to access the premises or disturb the occupants. back to top |
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| What if the property has multiple occupants? |
| This can be managed in a number of ways. Two suggested methods are: 1. The supply into the building could be metered and this would then be charged directly to the Service Management Company for the building. The Service Management Company can then apportion and re-charge the individual tenants for heating and hot water. 2. Individual metering equipment can be installed into each occupant’s property, with any communal areas being charged to the Management Company. This option will require a higher level of capital investment, but it might best suit a residential development back to top |
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| What about other utility supplies to my premises? |
| Electricity: you would buy this as normal from a utility supplier. We can also supply electricity through our own cables to large customers. Gas: you can still have a normal gas supply to your building if you wish. If gas is not essential or if electrical cooking equipment is installed then a gas supply need not be necessary. No flues are needed so internal building design is made easier and planning permission, particularly for development of listed buildings, may be easier to obtain. There is also a safety advantage in not having combustible gas on your premises. back to top |
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| How reliable is the supply of Nottingham Green Energy? |
| Our system is very reliable and requires minimal maintenance. Our own service engineers back up this reliability as they are on call 24 hours a day, seven days a week. back to top |
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| What do our existing customers think about using Nottingham Green Energy? |
| Our customers are happy to talk about how they benefit from the use of Nottingham Green Energy and we encourage you to talk to them. back to top |
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| How soon could I be using Nottingham Green Energy? |
| We can normally have a building connected to our network and using Nottingham Green Energy in 16 weeks from signing a contract for supply. back to top |
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| How much will Nottingham Green Energy cost? |
| To calculate the capital cost we need to examine your building and its position in relation to our existing network. The building’s maximum levels of demand are used to determine the plant required. We need to understand how your building is to be used and the existing heating and hot water arrangements. This data will enable us to calculate the capital costs and the unit price of energy to be supplied. Again, remember that our energy is exempt from the Climate Change Levy for commercial customers, thus offering immediate savings compared to fossil fuel based systems. back to top |
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| If you are interested in knowing more about Nottingham Green Energy please don’t hesitate to call us on 0115 955 6677. |
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